Refund Policy
TEMPLATE: Michael must review (ideally with a lawyer) before launch. Fill in the bracketed items. This isn't legal advice.
Proposed policy: if you're not satisfied, email [EMAIL] within [7 / 14 / 30] days of purchase for a full refund, no questions asked. Refunds go back to the original payment method through Stripe, usually within 5–10 business days.
[OPTIONAL: Exam-fail policy, e.g., "If you complete all timed exams and don't pass the SAFE MLO test, email your NMLS score report within 30 days for a refund." Decide whether to offer this before launch.]